Booking Your Rental

• A deposit is required to reserve your date.
• Your booking is NOT confirmed until the deposit is received.
• The agreement must be signed at least 3 days before your event to avoid cancellation.

Payments 

• A deposit is required to reserve your date (not confirmed until received)
• Partial or full payments can be made before your event
• Full payment is due at delivery
• Online payments (3.3% fee)
• Payments may be made at drop-off or pickup if pre-arranged
• Please contact us first for any issues (no chargebacks)

Delivery, Setup & Pickup

• Your rental period starts at delivery and ends at pickup.
• Please make sure everything is accessible and ready at pickup time.
• Items should be:
  
  • Clean (if needed)
  • Folded and stacked neatly
• If not, extra fees may apply.

Cleaning & Damage Fees

• Equipment must be returned in the same condition.
• Excessive dirt/mess: $50 cleaning fee
• Lost, stolen, or damaged items will be charged at full replacement cost.

Equipment Responsibility

You’re fully responsible for the equipment from delivery to pickup — even if damage wasn’t intentional.

Equipment Rules (Quick Tips)

Chairs

• No standing
• 350 lb weight limit

Tables

• No sitting or standing
• 800 lb limit

Tents

• Do NOT move them ($100 fee if moved)
• No hanging or leaning

Inflatable Safety (Very Important)

• Adult supervision is required at all times
• No shoes, food, drinks, gum, or sharp objects
• No rough play, flips, or climbing
• Follow all posted limits

Power Requirements

• Must have a dedicated outlet within 50 ft

Weather Rules

• Do not use in heavy rain, strong winds, or lightning
• If the weather becomes unsafe, stop use immediately

If Something Goes Wrong

• Stop using the equipment immediately
• Contact us right away so we can fix it
• If you don’t notify us, refunds or adjustments won’t apply

Refund Policy

• Must cancel 3 days before your event or by 8:00 PM the day of your event – If booked last minute.
• No rain checks
• No refunds for any other reason

Important Restrictions

• Equipment cannot be moved, relocated, or subleased
• Must stay at the agreed address
• Failure to return items may result in:
  
  • Replacement charges
  • Additional fees
  • Legal action

Safety & Liability

• You are responsible for supervising all guests and enforcing rules
• By renting, you accept all normal risks of use
• We are not responsible for injuries or damages from misuse or unsafe conditions